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STRENGTHS *Work well in a crisis atmosphere and in fluid situations. *Demonstrated ability to win the confidence of others. *Big picture generalist and quantitative analyst. *Effective follower of strong and competent leadership. *Articulate, perceptive, professional appearance and manner. *Proven success in management and as an individual contributor. QUALIFICATIONS *Maintenance certified on Nortel DMS 250 switching platform. *Excellent written and oral communications skills. *Ability to coordinate and obtain support from internal and external organizations. *Strong presentation skills to all levels of management. *Capable of coordinating, implementing, and managing large projects. *Excellent PC skills using MS Office product suite, Visio 5.0/2000, MS Project, Outlook, etc. *Experienced in the following technologies: TCP/IP, PPP, Ethernet, Frame Relay, ATM, TDM, SS7, ISDN, GR 303, SONET, DWDM, Circuit Switching, etc. *Experience using the following equipment in network design: Cisco 15454, Fujitsu FLM, Lucent TNT RAS, 5ESS, CBX 500, SLC 2000 and Any Media; Cisco GSR 12012, 6732, 6400, 6509, 2610, 1924; Nortel DMS, KarKar M13, Collins M13, Alcatel DXC, etc. PROFESSIONAL BACKGROUND: Director of Technical Sales Support (6/2003-present), Lead team of managers, pre-sale and post-sale engineers and account consultants Managed Southeast region for Global, National and State Government Sales Channels Responsible for network solutions, design, implementation, pre-sales support and post-sale support that represent approximately $150 million in annual revenue to the company Participate in executive level planning and strategy sessions internal to the company and with existing or potential customers Directly responsible for network solution design and sell for nations two largest credit verification companies (directly impacting positive and immediate revenue) Directly responsible for over $1.2M in new revenue via network solution design Managed Southeast region for Global, National and State Government Sales Channels Lead team of Service Managers for Global and National Business Units Helped establish processes and procedures for the entire organization relating to responsible documentation, availability standards and quality service review templates Responsible for implementation and post-sale Directly impacted Actels plan to become operational in 8 targeted markets successfully offering local and long distance voice services as well as IP, Frame Relay, ATM, and point to point data services Initially responsible for network deployment and circuit design engineering Successfully consolidated vendors to engineer and deploy network expansion Was directly responsible for improving network footprint over 166% Managed staff of Actel engineers and vendor engineers to accomplish the network deployment goals of the company Also responsible to select and train Actel engineers in capacity management, equipment assignment and tracking, and local loop engineering.
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