Paradoxical workplace within life
...cific product is right in front of their own face. Customers walk in and ask for cartoon theme paper plates, which are in aisle two, then they go to aisle two then ask again for the scooby-doo plates and they’re standing right in front of them. Customers also ask if our store carries a specific balloon and they’re standing there looking at the wall of everything we carry and clearly don’t see it. These are the most common situations that occur at my work. Customers begin yelling at me to exchange items and return items when I don’t have manager powers to do those actions. Only managers at my work are allowed and have access to do returns and exchanges and regular employees can’t perform these tasks so they must call for help. Customers stand there and complain when it takes a minute or two to request a manager to front for assistance. Unfortunately it’s not the employee’s fault, but we still take the entire wrath for it. Makes me wonder why I make myself put up with direct customer orientation. The most annoying paradoxical situation that occurs at my workplace is when customers ask me to help them find a product and then proceed to ask for me to ring them up as well. They ask me to ring them up because they can’t wait five minutes to checkout and wait for two people in front of them in line. Usually it ends up making me open a register just to curtail to one lousy customer who can’t wait five stinking minutes. Of course they’re making me take time to perform a job (checkout) when ...