joy of love
...(24 customers total) 12:36 - 2 customers enter: Both Female (26 customers total) 12:38 - 1 customer leaves: Female (25 customers total) - 2 potential customers leave as it looks too crowded 12:39 - 2 customers enter: Both Female (27 customers total) 12:45 - 1 customer leaves: Male (26 customers total) Last Impressions: 40 people is about right for Offshore, as this is their busiest time, and they peak at 27 customers. In first half hour, most customers had sandwiches and fruit juicesoft drinks, whereas afterwards almost everyone was drinking only coffee. Also, takes some time for tables to be cleared, although this isn't a big problem. Number of customers at end: 26 Bean Scene First Impressions: Seats around 35-40 people, but very cramped Poor layout Good price, and more coffee, but quite poor taste Large selection of sandwiches and confectionery Longer service time, but coffee brought to table Friendly staff Music provided (too loud) Number of staff: 2 Number of customers at start: 22 (9 Male, 13 Female) 1:20 - Start of observation 1:28 - 2 customers enter: 1 Male, 1 Female - 2 customers leave: 1 Male, 1 Female (22 customers total) 1:43 - 1 customer leaves: Female (21 customers total) 1:44 - 1 customer enters: Female (22 customers total) 1:46 - 1 customer enters: Male - 2 customers leave: Both Male (21 customers total) Last Impressions: Bean Scene is very cramped (we were stuck right next to the toilet), and the coffee is quite poor, however they try to make up for this with a wide range of food, and excellent service. Most were having meals. Offer discounts for students, and also hold an acoustic music night once a week - definitely marketed at students. Number of customers at end: 21 Brel Impressions: Brel does not serve only coffee, as it is a restaurant, however as it is in Ashton Lane, it seemed right to study it. Even though it wasn't busy, we sat at a table in a hollowed part of the wall, as it was the only place to easily see people entering and leaving. It was very uncomfortable, and cold atmospherically. After sitting for a few minutes we felt unwanted, and so decided to leave. Tinderbox First Impressions: Seats between 40-50 people, easily Modern layout Most expensive, but bitter taste Costs much more to sit in Wide range of coffee Large selection of sandwiches and confectionery Also sells T-shirts Longer service time, and must stand in queue Music provided Internet access Number of staff: 6 (5 behind bar, 1 clearing tables) Number of customers at start: 40 Approx 12:30 - Enter Tinderbox, wait in line, order coffee 12:38 - Get coffee & find seat 12:40 - Start of observation - 2 customers leave: 1 Male, 1 Female (Approx 38 customers total) 12:41 - 2 customers leave: 1 Male, 1 Female (Approx 36 customers total) 12:42 - 2 customers leave: Both Female (Approx 34 customers total) 12:43 - 2 customers enter: 1 Male, 1 Female (Approx 36 customers total) 12:47 - 3 customers enter: All Female (Approx 39 customers total) 12:48 - 2 customers leave: Both Male (Approx 37 customers total) 12:49 - 2 customers leave: 1 Male, 1 Female (Approx 35 customers total) 12:50 - 1 customer enters: Male (Approx 36 customers total) 12:53 - 2 customers leave: Both Male (Approx 34 customers total) Last Impressions: Seating 40-50 is about right for Tinderbox, as it held between 35 and 40 customers for most of the study, and it seemed to be after peak time. Even with space, it was uncomfortable - where Bean Scene was uncomfortable ...