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...other. Speakers must try to make their messages relevant to the listeners.at the same time, listeners must open their minds to the messages being sent. Communication skills are just like typing skills or baseball skills. You can learn them,practice them and improve them. The first steps in improving your communicstion skills are learning to listen and speak well. Listening plays an important role in communication. a spoken message is worthless unless someone hears it and listens to it. Hearing and listening are two different things. You hear many sounds all day long.You hear sounds from radios,electric razors,kitchen appliances, cars and airplanes. If you really listen to all the noises that you hear, you wouldnt have time to think about anything else.Instead you have developed the habit of ignoring sounds that are not important t...