Evaluation Strategies
...quarter. We will use a few different methods to determine how successful our training session was. First, a cognitive approach by asking our trainees to send in a work sample, a recent performance appraisal that they have completed on a bank teller that works directly for them. We will evaluate and summarize the findings, and in turn determine how they can improve their performance. Then when the training is completed we will ask them to send us a second copy of a performance appraisal that was performed since the training. This will hopefully reflect great improvement with the use of our training techniques. Another evaluation outcome that we will use is the affective outcome method. At this time, we will send out pre and post surveys or questionnaires on conducting performance appraisals. The pre survey will give us a better understanding of who we are dealing with and what their interpretation concerning performance appraisals really are. This is extremely helpful in preparing your training program. If performance appraisal is something that most of your class has no interest in, then you need to make sure you have many exercises or role playing situations that will help them gain a greater interest and a better understanding. A third and final approach that will be used, which could be the most important at least as far as the financial stability of the business is concerned; is the hard data report results. We expect this training to deliver favorable results by decreasing cost s, increasing pr...