Electronic medical record
...eld. Written or oral exams are ways to ensure that proper training has been accomplished. For a quality system, equipment must be installed, calibrated, validated and maintained all according to standards. The products the lab purchases must be at a certain level of quality. Other quality essentials, such as satisfaction, cannot be reached without quality instruments. Products purchased in the lab should be purchased for quality not cost. The products purchased should be able to be traced. An example of this is lot numbers. Process control should include validation, quality control, proficiency testing, SOPs, records, process flow charts. It is important to document all that goes on the lab to achieve a quality system. There should be numerous documents including policy documents, process documents, procedure documents, and records of what was done. Occurrence management should include incidents, errors and accidents. Internal assessment is comprised of evaluation of the laboratory operations and audits. Process improvement encompasses corrective and preventative action to lower costs. Service and satisfaction is a measurement of the consumers contentment with services provided. Correct lab values and results released in a timely fashion are all p...