conflict management
...ses. In each team there are individuals who take control of the reigns and help input more than other members, but no opinion is put down or overlooked regardless of the idea. Inevitably in any group conflict arises, and if left unchecked can destroy the team. We have all been a part of teams where two members just cannot see eye to eye. Both members feel very strongly about a particular course of action and hold the rest on the team hostage hours while they argue in circles. In some instances a member of the group is always disruptive. This member persists with sarcastic remarks and does not make a real contribution. Sometimes other teams members just cannot get along they hate each other and constantly sabotage each others efforts. Of course, these conflicts can incapacitate the team. The way to maintain effectiveness is with a good conflict resolution plan. This does not have to be very complicated something as simple a pre-discussed time limit for discussions and the taking of a vote if no solution is reached within the time limit. With common sense measures like these when conflict arises within our team, we are able to work together as adults to work out the conflict reasonably. We all understand that the team is more effective when we work together; unresolved conflicts just weaken the team. Of course conflict management is just one step in maintaining productivity. Time management is also an essential part of the equation. One area the team could improve on is meeting during our peak performance times. This has been a challenge to our team because it seems like we are not always on-line at the same time. In many studies it has been realized that people’s brains are more active and receptive to learning during certain periods of the day. For example one person may find it impossible to review lengthy statistical reports in the afternoon, but fly through them if attacked before lunch break. It is critical to the team that these peak and valley times are determined in order to determine the most efficient time to work on projects. Although we have some challenges with time management, we do have a good balance of assertive people in leadership roles and others actively supporting. According to the University of Iowa’s Counseling Service web page (http://www.uiowa.edu/~ucs/asertcom.html) “assertiveness is the ability to honestly express your opinions, feelings, attitudes, and rights, without undue anxiety, in a way that doesn't infringe on the rights of others.” This ability to be assertive facilitates open and honest communication between members of a group, which is vital to organizational success. The assertive leaders seem to “jump start” the team when initially reviewing and analyzing the projects. Their assertive quality is especially helpful in decision making because of their natural leadership ability and confidence. Decisions made in the team will either weaken the growing process or strengthen the bond between the team members. Decisions should never be made hastily, as it can cause conflict within the team. Our team has found that it is important to have consensus when making decisions because everyone is affected. Of course, the team will not always agree o...