Cisco
... and 6. the customers. 2. At the end of this case, Pete Solvik has a number of questions. Please think about the questions, and prepare your detailed responses: 1. What factors had made the difference between success and failure of the Cisco ERP Project? 2. Where had the ERP team been "smart"? 3. Where had the ERP team been just plain lucky? 4. Do you think that the Cisco team could do such a project again if they had to? Why? Why not? 3. How important is the ERP to the overall architecture? Do you see the ERP component as something that will be undertaken by some, most or all companies as they build their Information Age IT architectures? 4. What general lessons about IS management do we walk away with from this case Case Study Questions 1. How was the decision made to implement ERP? 2. Evaluate the analysis made to recommend ERP to the Board, and the quality of the justification. ...