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CHAPTER 3: MEMORANDUMS
Chapter Definitions:
Document: a handwritten or typed paper
Format: the layout of a publication, standard elements of a document’s presentation
Hierarchy: people in an organization arranged by rank, authority, or ability
Hook: an attention getter; words or sentences designed to engage the reader
Internal Audience: a receiver inside the sender’s organization
Memo/Memorandum: a brief, written internal communication
Introduction
Memorandums, more commonly called memos, are brief written messages sent within an organization. ...
Formatting
There are five elements on almost all memos:
• MEMO
• TO:
• FROM:
• DATE:
• SUBJECT:
Caption: The word “MEMO” or “Memorandum” should be placed at the top of the page.
Approximate Word count = 968
Approximate Pages = 3.9
(250 words per page double spaced)
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