E Business and Air Travel Industry
E-Business and Air travel Industry The Internet has occasioned several changes in the majority of the industry. The air travel industry is one that has experienced major advances. It will discuss the impact of e-business in the industry, the reaction of the customers using the air services, how people have been able to adapt to the technology changes, how they rely on the e-business operations. An analysis of the future of e-business on the air travel industry will be presented at the end, along with recommendations to make of the e-business and successful tools in the business in general Air Travel Industry Changes The Internet has impacted the business activities positively. ... Those whose have made these changes experience success, in comparison with those who have decided to stick to the traditional way of doing business. The air travel industry is one of the multiple industries taking full advantage of the Internet. Buying an air ticket is very convenient. ... Those are very important changes for people using air travel to satisfy their needs. Now they do not have to go to the traditional travel agencies to book a flight. ... For example, through an American Airlines reservation the passengers can make a hotel reservation at Hiltons Hotels and a car reservation in Avis Rent a Car, being able to obtain a better deal instead of doing each individually, “the internet allows firms and industries to reconfigure their value chains (discrete collections of individual and organizational activities that work together to create and deliverer customers benefits via products or services) or value systems( an interconnection of processes and activities within and among firms that creates benefits for intermediaries and end-consumers) by increasing the level of information throughout the value chain, enabling constant contact between customers and businesses, and eradicating or significantly reducing the cost of stages in the value chain” (Rayport-Jaworski:Introduction to E-Commerce, second edition.