Ethical Management
Ethical Management In order for a business to maintain its reputable name and to provide a high level of customer satisfaction, it must be sensitive to the morals and ethics of its policies and procedures. In the class textbook titled Management: Meeting and Exceeding Customer Expectations, the authors Plunkett, Attner, and Allen, include an article that introduces the idea of ethical management in the privacy policies of certain companies. This article poses the questions of whether or not the company actions, policies, and standing plans are considered ethical and whether or not the intentions of managers are innocent.