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... Walkthroughs were done to identify workflow problems and ways to increase efficiency for Sales Processing. ...
References
Sales Order Processing - Perry Sportswear and Apparel, Inc
Sales Order Processing - Perry Sportswear and Apparel, Inc.
Statement of Scope and objectives
Project Name: Sales order processing – Perry Sportswear and Apparel, Inc. ... Processing time from order taken to delivery is taking too long. ... Order Processing is not consistent, too many ways of doing the same job. ... Backorders are lost or forgotten in the process, inconsistency in processing. ... Report Processing inconsistent, Reports are not given in any specific format. ...
Objectives:
To investigate the feasibility for computerization of the sales order processing, invoicing and stocking systems. ...
Plan of Action:
Full investigation of the existing sales order processing, invoicing and stocking systems. ... Observation: Spent a full day following on the job within each department observing daily tasks from beginning of order to the end. Followed paper trail of order throughout the day. ... Problems encountered with observation process were employees trying to do everything “perfectly”, extra task being done in order to impress the observer - increasing time spent doing a specific task. ... The process of taking an order from beginning to end was beginning to run smoothly and consistently with each order.
Approximate Word count = 1108
Approximate Pages = 4.4
(250 words per page double spaced)
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