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The word communication is derived from Latin origins that the idea of “one-ness” or “common-ness” of understanding. Communication itself means a sharing of understanding, meanings, ideas and feelings. When examined as a process it is the transmission or exchange of information. This exchange of information is successful through a broad range of mediums such as a telephone calls, text messages or conversations. The communication process begins with the sender, who is the information source. They encode a meaning i.e. translating the information and message into words that the recipient will understand. The message then enters a channel, being the means in which the message or information is sent, which maybe written, spoken, or non-verbal. The information is the received by any of the five senses, and the information has now reached the ultimate goal the destination. Effective communication is achieved through four steps. The first being attention, which is only possible when listener has effectively ruled out all disturbances or distractions that may hinder his/her concentration. The second being understanding, which requires comprehension of the message. Thirdly, acceptance, which requires compliance and occurs when, and only when, the receiver is willing to go along with the message and finally, action, which requires the receiver to inturn respond and acknowledge what is requested or expected of them. We are able to communicate with a person both verbally and non-verbally. Both are able to be further examined when communicative behaviour is explored. Communicative behaviour consists of conduct involving many elements, such as perceiving one another, considering and using space and time, and indeed the interaction of both verbal and non-verbal behaviour. Verbal communication consists of involves the engagement in talking, singing, crying, reading, whereas non-verbal communicating is exhibited when we touch, embrace, gesture or look another person in the eye. These non-verbal behaviours can vary from culture to culture. To produce successful intercultural communication requires having a shared understanding between cultures. This can be identified in instances in both the micro world and macro world. Communication within the micro world can be distinguished as being on a small scale, the immediate world of family and peers, school and work, whereas the macro world refers to the broader world beyond the micro world, based Student Number: 14265872 more upon the communication between the media, law, workplace and government.
Approximate Word count = 1371
Approximate Pages = 5.5
(250 words per page double spaced)
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