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Please be advised that next day air and second day packages are shipped via UPS. USPS only ships standard ground which usually takes 3-8 business days. Your order was shipped on February 12, 2004. The carrier's tracking detail shows that it was delivered as follows: Delivered on: Feb 16, 2004 2:19 P.M. Delivered to: TARZANA, CA, US Service Type: 2ND DAY AIR Your package was delivered within the given time frame of 2-3 business days therefore we are unable to refund any shipping charges. We hope this information has been helpful. Visit www.bn.com and click on the options that appear in the upper right-hand corner to view information about your order.
Approximate Word count = 419
Approximate Pages = 1.7
(250 words per page double spaced)
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