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... As we have identified some problems we are facing now, we have to think of a new management system to tackle the problems completely. A good management system can correct our faults in the past and also can flourish our business which leads to prosperity. Nevertheless, a bad management system may lead to conflicts between staff members, loss of clients, etc. ...
In this report, I will suggest two different management systems, quality management system and staff management system (investors in people) for our department to solve some existing problems. ... Existing Problems
As mentioned above, in this report, I will suggest two management systems to solve our company existing problems. ... Client service: the way of operating and the style of report writing aren’t unique, this leads to criticism from regular clients and taking their business away. ... Or our staff is not clear with our system of working with the clients. ... Quality Management System
4.1 Definition
There are eight quality management principles on which the quality management system standards of the revised ISO 9000:2000 series are based. These principles can be used by senior management as a framework to guide their organisations towards improved performance. The principles are derived from the collective experience and knowledge of the international experts who participate in ISO Technical Committee ISO/TC 176, Quality management and quality assurance, which is responsible for developing and maintaining the ISO 9000 standards. ... System approach to management
Identifying, understanding and managing interrelated processes as a system contributes to the organisations effectiveness and efficiency in achieving its objectives. ... 2 Benefits of Quality Management System
In applying each principle in our company, we can find we are benefited with the following items:
Principle 1: Customer Force
• Increased effectiveness in the use of the organisations resources to enhance customer satisfaction. ...
Principle 5: System Approach to Management
• Integration and alignment of the processes that will best achieve the desired results. ... Staff Management System—“Investors in People”
There are many forms of staff management system to improve communication and staff morale. In this report, I will only consider one of the many forms of staff management system--“Investors in People”. ... A written report will be produced which will clearly state exactly where you are against the Investors in People Standard and what other actions are needed in order to be recognised as an Investor In People. ... The Assessor will then give you feedback as well as a written report, stating exactly where you meet the Standard and which areas require further work, if any.
Approximate Word count = 2794
Approximate Pages = 11.2
(250 words per page double spaced)
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