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EMOTIONAL INTELLIGENCE: DO YOU HAVE IT?
This article is explaining what Emotional Intelligence (EQ) is and how important it is for managers to work on perfecting emotional intelligence.
The writer, Phillip Perry defines emotional intelligence as the ability to recognize your emotions and those of people around you, and the capability to work with those emotions to solve employee problems.
The author used different scenarios to show the importance of emotional intelligence in the work place. ... Goleman, author of “Emotional Intelligence” quoted that success at work is 20 percent dependent on intellectual ability, and 80 percent dependent on emotional intelligence. ...
Tony Bernay, a clinical psychologist suggests using the two-step approach of intelligence when dealing with this kind of situation. ... According to John Mayer, Psychologist, the emotional intelligent manger should not take it personal. ... I like the way the author of this article states that emotional intelligence is a learned process, and there is no set of steps to follow.
Approximate Word count = 686
Approximate Pages = 2.7
(250 words per page double spaced)
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