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... The Balance scorecard used by Halifax as a system of operational control and performance management is an effective tool. ... This resulted in Halifax developing the balance scorecard. The Balance scorecard helped identify each key indicator and measure in the different perspectives, financial, customer, internal and staff development. ...
If not for the scorecard it would be difficult for the managers at Halifax to find root causes for bad financial or positive financial results. ... The scorecard is a useful tool also because performance at different periods can be measured. ... The senior management at Halifax must not abandon the balance in their scorecard in favor of the finance and business perspective. ... If Halifax focuses heavily on the finance and business perspective it will have performance only in the present scenario and it will not be able to have a trend or image of the future scenario, which it can only have through a balance scorecard.
Approximate Word count = 603 Approximate Pages = 2.4 (250 words per page double spaced)
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