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in depth analysis of a home health care company

Ramona VNA Mission statement:b
“Ramona Visiting Nurse Association and Hospice, a non-profit agency,
is dedicated to improving the health and well being of the community we
serve. We are committed to providing the highest quality home health
and hospice care throughout Riverside County. ... Hemet, the birthplace and home of one of the two locations of Ramona VNA is the office in which we visited Peggy, President and CEO. Ramona VNA currently employs 270 individuals, which include both sectors of the company. The first of which is Hospice care, which is a service to dying patients and their families. ... Statistics shoe that there are less than 30% of Hemet’s population that actually choose to die with Hospice care. ... In speaking with Peggy, she emphasized how the board was very involved in the strategic planning of the organization and has in many ways been helpful in the development of the company as a whole. ... There are five directors that are in charge of different areas of the company. ... They have quarterly meetings, which they report and discuss the obstacles, challenges and other important issues that the company is currently dealing with or may face in the near future. ... The laying off of individuals seemed to be warranted, due to the limited amount of capitol the company is given, while being expected to grow. ... One of the underlying reasons why one of the director positions was eliminated was to bring together the two sectors of the company under one manager. ... Prove you are an asset to a company; however do not be irreplaceable, because then u can’t be promoted. ... Her nurses are very valuable to the company and with all the stress they receive from patients it is essential to understand, passionate and caring when dealing with them. ... This is obviously a large number and one that a non-profit company can’t afford with a high turnover ratio. The reason why these nurses stay with Ramona is because they have great support, care and pride in Ramona VNA and it’s vision. ...
The environment at Ramona VNA and Hospice provides a relaxed, family oriented setting with sections of cubicles divided into intermittence and hospice care. ... The Office felt like a home, people were very friendly and it seemed like a pleasant place to work. ... It is apparent that everyone’s collective goal is to provide the best health care to his or her community. They understand the mission of the company and build a strong family base within their working environment.
The organization is currently undergoing a CHAP survey, which stands for Community Health Accreditation Program, Inc. CHAP has the regulatory authorization to survey agencies providing home health and hospice to determine whether they meet the Medicare Conditions of Participation (COPs). CHAP is committed to assuring that home and community health care organizations, such as Ramona VNA, adhere to the highest standards of excellence, and that their providers maintain compliance with the current standards. ... Understanding their many strengths and weaknesses, they perform SWOT Analysis’ on hospice and intermittence services with a group of 35 employees that includes nurses, medical directors, and managers. ... These analysis help provide Ramona with a realistic look at the competition and how they stand up to the competition, today and in the future.
     Ramona VNA and Hospice has created a ‘competitive landscape’ in the home health department, which include their competitive advantage, disadvantage, and magnitude of competition. ... A close eye is also kept on these organizations abilities to develop relationships with Ramona’s communities as well as other health agencies. ... Dialog is exchanged on a daily basis between the nurse and her patient over the phone to ensure that the patient is taking proper care of himself/herself.


Approximate Word count = 3007
Approximate Pages = 12
(250 words per page double spaced)
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