Leadership
... Leadership is no longer about command and control and forcing people to conform. It is about winning hearts and minds through effectiveness and persuasive leadership using relationship, supervising and rapport skills, and also seeing the situation from other people¡¯s viewpoint. ... Leadership is no longer about command and control and forcing people to conform. It is about winning hearts and minds through effectiveness and persuasive leadership using relationship, supervising and rapport skills, and also seeing the situation from other people¡¯s viewpoint. In other words, leadership is about setting a direction, aligning people - and motivating and inspiring them.