Why managers need good people skills in order to do their job well
... You must speak to the soul in order to electrify the man. ... I’m sure that even Napoleon himself would not have realised how ahead of his time he was when expressing what motivates man, what lures him toward finding job satisfaction, self fulfilment and life enrichment. ... Managers need to be able to understand what motivates people, how to communicate in diverse situations, listen to people, read attitudes and behaviour. Managers need to help develop employees potential, instil trust and integrity so that to ‘electrify the man’ is helping him find ‘…work with a meaning, purpose and a sense of connectedness of community from their work and their workplace. ... 6) found that Management today is defined as, “someone who works with and through other people by co-ordinating their work activities in order to accomplish organisational goals.” People are the most important tool to managers, not necessarily the work itself, because it’s people who managers work through to get the job done. ... 5) Without people, an organisation would not exist. The importance of Managers having developed good people skills is paramount to the organisation because it reduces absenteeism, job loss and increases productivity, increasing the chances of the organisation to reach its goals. During studies undertaken by Douglas McGregor (1967), he developed beliefs about the nature of people that influence managers to adopt one strategy rather than another. ‘He believes that the manager’s basic task is to arrange organisational conditions so that people can achieve their goals by directing their efforts toward the organisational objectives. ... 191) This essay attempts to show why Managers need to use good people skills in the workplace through understanding organisational behaviour and communication to explain, predict and influence behaviour. The focus will be on these main points: organisational behaviour such as attitudes, personality, perception and motivation as well as communication. ... ‘Managers are more effective when their employees are empowered – they’re more likely to achieve their objectives and do so with greater ease. ... 8) Writer and philosopher Dale Carnegie (1936) once said, “When dealing with people, let us remember we are not dealing with creatures of logic.