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Uses of IS IT strategies in the retail sector

... com


UK Retail Sector – Safeway plc





By Tony Collinson
awjc



Overview

Safeway plc, based in Hayes, Middlesex, is the third largest Supermarket chain in the UK, having slightly fewer than 500 stores nationwide and employing approximately 90000 employees. ... ” They have a combined retail and corporate website, www. ... Due to the complex nature of the supermarket retail supply chain, from producer all the way through to the consumer with millions of transactions and product movements every day, Information Systems and Technology are playing an increasingly important part in the survival and success of the company in a hugely competitive sector. ...

Current IT Strategies

Safeway plc have very recently made vast improvements to their IT network infrastructure. ...

Current IS Strategies

The main issue previously with the idea of information swapping was that Safeway were almost ‘jealous’ of sharing their transaction and product information with anyone outside of the company. ...

Future IS/IT Strategies

Below are a few ideas that are able to utilise the technological platform that has been established by Safeway and IBM, and take the company into new areas of successful business and productivity. ... New technology has opened up new avenues for the company itself to explore and to expand into, therefore creating more business opportunities, which will enable Safeway to keep up with, and possibly more importantly, move forward in the hugely competitive sector that is UK retail. ... com/News/1141113

Safeway Report Appendix A – Safeway SWOT Analysis

Strengths

·     Integrated Wireless Network Infrastructure implemented in all stores, creating a strong platform for all manner of wireless handheld devices to be utilised
·     SIS – Supplier Information System, allowing stock level information to be accessed by suppliers
·     Strong partnership with a leading IS/IT company (IBM) who are constantly evaluating and recommending system enhancements
·     Pioneered Self scanning system in UK

Weaknesses

·     Current Online Shopping Service does not include delivery, collect only
·     No real Loyalty Card bonuses

Opportunities

·     Strong IT platforms storewide such as the Wireless networks allow for infinite growth in real-time stock management systems and new Radio Frequency ID tags to be implemented
·     Home Delivery services can now be explored utilising the stock management system to keep up to date with online orders

Threats

·     Larger groups such as Sainsbury’s, Tesco’s and the Walmart Group are obvious threats to Safeway, having more money and power available to explore other areas of their business’s and therefore create larger customer bases
·     With the economy becoming stronger, more retail customers are looking to spend their money on quality and therefore at stores with that reputation i.


Approximate Word count = 1680
Approximate Pages = 6.7
(250 words per page double spaced)
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